Privacy Policy
At Gravix, your privacy is not just a priority—it is a foundational value that informs every service we provide and every interaction we maintain. We recognize the importance of safeguarding your personal information and are fully committed to transparency, accountability, and responsibility in handling your data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with us, our website, and our services.
1. Information We Collect
We collect both personal and non-personal information to provide and improve our services. This includes:
Personal Information: Name, email address, phone number, company details, job title, and any other data voluntarily submitted via forms, emails, surveys, or inquiries.
Technical Data: IP address, browser type, device information, operating system, geolocation, and usage patterns through cookies and analytics tools.
Client Engagement Data: Information related to consulting sessions, communication logs, contracts, and business analytics provided during the course of our engagement.
2. How We Use Your Data
The information we gather allows us to:
Deliver tailored consulting services based on your specific needs and objectives.
Communicate effectively with you regarding project updates, account management, and follow-ups.
Provide access to course materials, subscription-based content, and user-specific dashboards.
Improve our website functionality, usability, and security through analytics.
Send newsletters, industry insights, and marketing updates (only with your consent).
Meet legal obligations, contractual requirements, and internal policies.
3. Sharing and Disclosure of Information
Gravix does not sell, lease, or share your personal information for commercial purposes without your explicit consent. However, we may disclose your data to trusted third parties when:
Required by law, regulation, or legal process.
Working with service providers who perform services on our behalf (e.g., hosting, analytics, CRM platforms).
Necessary to protect the rights, safety, or property of Gravix, our clients, or the public.
All third-party partners are contractually bound to maintain confidentiality and adhere to applicable data protection laws.
4. Data Retention
We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by applicable laws. Upon termination of a client relationship or written request for deletion, we will securely dispose of or anonymize your data.
5. Your Rights
As a resident of the EU or EEA, you have the following rights under the General Data Protection Regulation (GDPR):
Right to access the data we hold about you.
Right to correct any inaccurate or incomplete data.
Right to request deletion ("right to be forgotten").
Right to restrict or object to data processing.
Right to data portability.
Right to withdraw consent at any time (without affecting prior lawful processing).
To exercise these rights, please contact us using the information below.
6. Security Measures
We employ a combination of administrative, technical, and physical safeguards to protect your data from unauthorized access, loss, misuse, or alteration. These include SSL encryption, role-based access controls, and regular security audits.
7. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance user experience, analyze site performance, and deliver relevant content. You may manage your cookie preferences through your browser settings at any time.
8. International Data Transfers
Given the global nature of our consulting services, your data may be stored or processed outside your home country. We ensure all such transfers comply with applicable legal frameworks and data protection standards.
9. Changes to This Policy
We may update this policy periodically to reflect legal, technological, or operational changes. The latest version will always be available on our website, and we recommend reviewing it regularly.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you may contact us at:
Gravix
Germany, Berlin, Kurfürstenstraße 14, 10785
Email: [email protected]
Phone: +49 30 1726 5094